At AuraGem, accessible from www.auragem.site, protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
● Full Name
● Contact Number
● Email Address
● Shipping/Billing Address
● Payment Details (processed securely via third-party payment gateways)
b. Non-Personal Information
● IP Address
● Browser Type
● Device Information
● Pages Visited and Click Activity
● Location Data (if permitted)
2. How We Use Your Information
Your data is used for the following purposes:
● To process orders and deliver products
● To send order updates, offers, and newsletters
● To provide customer support
● To improve our website, services, and user experience
● To detect and prevent fraud or abuse
3. Data Sharing & Disclosure
We do not sell or rent your personal data to third parties.
However, we may share data with:
● Trusted service providers (e.g., courier partners, payment gateways)
● Government agencies, if required by law
● Analytics tools (Google Analytics, etc.) to study website usage patterns
4. Cookies & Tracking
AuraGem uses cookies and similar technologies to enhance user experience and personalize content. You can disable cookies via your browser settings, but this may affect site functionality.
5. Data Security
We use industry-standard security practices to protect your information, including:
● SSL encryption
● Secure payment gateways
● Regular system updates and access control
However, no digital transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
● Access your data
● Update or correct your information
● Request deletion of your account/data
● Opt-out of marketing emails (via unsubscribe link)
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
AuraGem does not knowingly collect data from children under the age of 13. If you believe your child has provided us with personal information, please contact us for deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services implies acceptance of the revised policy.
10. Contact Us
For any privacy-related concerns, please reach out to:
AuraGem (A brand of APVN Lifestyle Private Limited)
📧 Email: support@auragem.site
📞 Phone: +91-86919 25640